![]() ![]() That box will then close and return you to the Properties box.ġ1) Now you should be at the properties box and at the 'General' tab. So click on that.ĩ) Make sure to click on the word ' APPLY' in the lower right hand corner after you have chosen this.ġ0) After that click on ' OK'. So click on the box and you should have a choice of ' Application Managed Colors'. In the lower left corner of that box there is a drop down menu labled ' Color Management:' and at this point it might have in the box "Colorsmart/sRGB'. At the bottom of that box click on ' Properties'.ĥ) A new window will pop up and most likely will default to the first tab labeled ' General' (if not click on the tab labeled 'General')Ħ) At the bottom of that click on the box labeled ' Printing Preferences'.ħ) A new window pops up and you want to click on the tab ' Features' (if you are using 'Classic View' for Control Panel it will be alphabetically under 'Printers')Ĥ) A new box opens and the printer icon (make sure it's not the 'fax' icon) you are using will have a checkmark on it. So here are the exact steps that I did to remedy the problem:ġ) click on your start menu or the Windows logo in the lower left corner of VistaĢ) click on ' Control Panel' ( on the right side of the list of options)ģ) There will be a green labeled ' Hardware and Sound' heading and under that it says ' Printer' in blue. The problem is in the Color Management of your settings for the printer. You're printer is fine! (as long as you have ink in your cartridges) So.after weeks of researching online and calling others with questions on how to fix my printer.here's what I've learned: ![]() After doing that, my printer would print test pages and other docs in the 'Tools' menu on the printer pad, photos, would scan all worked.ĮXCEPT printing from my desktop to the printer ANY documents from MS Office and Adobe (the two computer programs I use daily) that required black ink.or should I say just printing normal docs. One of which is my HP Photosmart Premium Printer (C309n).which meant re installing all of that software. Which meant starting from scratch with a reinstall of Winiodws Vista, all the updates, all of the other software programs I use (MS Office, Adobe.), and all the other hardware. At the beginning of this adventure I had to totally re install my computer after some hardware issues. I have an HP a6110n desktop computer and running Windows Vista. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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